True Tribe offers 3 ranges of swimshorts:
1. Wild Steve – active wear shorts recommended for workout.
2. Cool Paul: tailored fit swimshorts; shortest and most fitted amongst our range.
3. Neat James: same fit as Cool Paul, but a longer version.
At True Tribe, we recommend washing our products by hand. Find Out Why. But if your life depends on a washing machine (it shouldn’t), wash cold 30 degrees.
– Do not bleach.
– After wash, avoid tumble dry. Instead, let them dry out in the open.
– If you prefer ironing your shorts, cool iron is recommended.
Each short comes in different sizes 28, 30, 32, 34 and 36. We recommend you refer to the size/measurement guide provided on each product on our website to select your size.
Depending on the material of each short, some minimal shrinkage may be expected.
True Tribe’s master samples are designed and made in Paris, whereas the majority of our production takes place in our own workshop facilities located in Karachi, Pakistan.
You may have either mistakenly misspelt your email address, or the order confirmation may have gone in the junk folder of your inbox. The transaction may also have been interrupted due to a technical difficulty. Please write to us at order@TrueTribe.Paris.
If a wrong product (type, make or size) is shipped to you and you are charged, please duly inform us so we may assist you. For example, the order reads size 34, but it’s a size 32, then we will change this free of charge, and refund the shipping costs upon receipt within 14 days. Based on your preference, we will either send the right product back to you, or refund the price of the product. (You will need to send the product back to us and bear the shipping costs initially).
If the error is on the customer’s part, the customer will need to send the product back, bearing the shipping costs.
Once the returned product is reviewed by our Quality Control, and the refund request is approved as per stated policy, the customer shall duly be refunded within 14 days of receipt of the shipment. True Tribe complies with its Return Policy, which you may refer to accordingly.
You may cancel your order once you place it but it is also important to note, that if the order has already been shipped, you will then need to inform us at order@TrueTribe.paris mentioning your Order number, and apply for a refund after it has been delivered to you, as per True Tribe’s Return Policy.
True Tribe showcases its products at its showroom 13 avenue de la Grande Armée, Paris 75116; and at its commercial office 5 rue Etienne Marcel, Paris 75001.
We ship worldwide.